How can we help?
Give us a call –
Email us – info@kirtoncapital.online / kirtoncapital77@gmail.com
Can I order by phone?
Yes, please give us a call on 01455245720 to place an order with our sales team.
Which payment methods do you accept?
We accept Bank Transfer, Cash Deposit and Credit Card not Available yet.
When I will receive my order?
Our delivery takes up to 10 working days. Please note that this is not a guaranteed delivery date for your order.
If you are unsure how your items will arrive or have any other queries regarding delivery, please contact the sales team by phone 01455245720 Or email info@kirtoncapital.online and we’ll be happy to help.
How will my delivery be arranged?
We pay our courier for a book in service whereby they will contact you prior to delivery and agree a suitable day for delivery. Should you fail to accept delivery after agreeing with the courier you will be charged for re-delivery.
Can I order installation service?
Our team of experienced engineers are able to install your item for you in your desired location. We currently carry out installations on behalf of Life Fitness, Precor and Matrix. There is an added cost to this as we will send out at least 2 engineers who can dismantle the machine if required in order to install the item in the desired location.
Can I pick up goods myself?
If you wish to collect good yourself, please give us a call and we will let you know when your items will be available for collection. You are welcome to collect from our warehouse in Mossel Bay Western Cape 6507 free of charge. Opening hours are 9:00am to 4:00pm Monday-Friday.
Can I change or cancel my order?
Under Consumer Regulations you have the right to cancel your order as long as you do so no later than 14 days after receiving the goods.
However, please note that we do deduct a collection fee from the total order amount.
Please be aware that your right to cancel does not apply to personalised goods that we sell.
If your item was delivered by one of our couriers on a pallet (Kerbside/Driveway) then the item will need to be outside (kerbside/driveway) on the original pallet for the driver to collect.
Drivers are not allowed for insurance reasons to enter your property.
I have received faulty / damaged item.
In the unlikely event that your item is faulty or damaged, please send us a picture or video and a description of the damage along with your name / order number to info@kirtoncapital.online or WhatsApp us on 01455245720
We’ll do our best to resolve the issue for you. We’ll either provide a replacement part or arrange a collection of the damaged product and send you a new item/ or issue a refund.
How do I return an item?
Please contact the sales team by phone or email and we’ll be happy to arrange a return for you.
Buying used gym equipment
30-point servicing checklist
All our used commercial gym machines get a full inspection and service prior to dispatch. Click here for more info on used items.